Our appointments are changing

From the 5th July 2021 the practice will move from an “on the day” appointment system to a “bookable telephone appointment system”

If the GP feels that a face to face review is required this will be arranged following the telephone consultation with the GP, Face to Face GP appointments are 10 minutes duration.

When calling the practice, the reception staff will ask for some details about your problem this is to ensure that you receive the right care, first time and as efficiently as possible.

If you are given a telephone appointment the following points should be noted:-

  • If you have multiple problems please book a double telephone appointment.
  • If your telephone appointment is to discuss a skin condition ensure you email any photos when booking appointment. The receptionist will give you the email address.
  • If you miss your telephone appointment time the GP will leave a message to inform you have missed your telephone call and will advise in a message the next steps.
 
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